Information service

Citizens’ Service

Our Citizens’ Service is available for suggestions and general questions by calling 0810/333 999 (max. 10 ct/minute).

The service telephone is available from Monday – Friday from 8.00-12.00.

You can also send your questions by email to us at buergerservice@bmgf.gv.at.

The Women’s Service Line and the special Women’s Service Line for Migrants provide free of charge help and information on women specific matters.
Monday - Thursday: 10 am to 2 pm
Friday: 10 am to 12 noon
Tel: + 43 0800/20 20 11

Brochure Service

At our Online-Bestellservice you can order free brochures on various themes.

Email: broschuerenservice@bmgf.gv.at

School buffets

Emergency number: Poisoning information centre

Tel.: 01/406 43 43

Monday-Sunday, 00.00-24.00

Website: https://www.gesundheit.gv.at/service/notruf/vergiftungsinformationszentrale

Independent Patients’ Information Office (UPI)

The Vienna Nursing Care and Patients’ Ombudsman’s Office (WPPA) provides answers to questions about health, psychosocial and health law issues.

Tel.: 01/544 22 66

Monday, 13.00-17.00
Tuesday, 10.00-14.00
Wednesday, 13.00-17.00
Thursday, 10.00-14.00

Website: UPI

Ombudsman’s offices

Website: help.gv.at

Information on the recognition or validation of professional qualifications